Effective Date: 1/15/2015

BigTraffic (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website(s), sign up as a partner or influencer, or use our services.

1. Information We Collect

a. Information You Provide Directly

• Account registration details (name, email, phone number, password).
• Profile and business details if you sign up as a Partner (e.g., venue, business name, contact details).
• Payment details needed for payouts (processed through secure third-party providers).
• Communications with our support team.

b. Information Collected Automatically

• Technical information such as IP address, browser type, device identifiers, and operating system.
• Usage data about how you interact with our dashboard, offers, drop-offs, and partner tools.
• Cookies and similar technologies to improve site performance, security, and personalization.

c. Information from Third Parties

• If you sign up via a referral link, we may receive data from our influencer system (Ultimate Affiliate Pro).
• Marketing integrations (e.g., Mailchimp/Brevo) if you subscribe to newsletters or campaigns.

2. How We Use Your Information

• Provide and operate the BigTraffic platform (WooCommerce + WCFM Partner Dashboard + UAP Influencer System).
• Manage your account and facilitate influencer payouts and partner sales.
• Verify and track drop-offs, offers, and commission records.
• Improve performance and security (via Cloudflare, CleanTalk, Wordfence, and related tools).
• Send transactional emails (order confirmations, payouts, password resets) and service updates.
• Send marketing communications if you’ve opted in (via Brevo/Mailchimp).
• Comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Service Providers: Hosting, payment processors, email/SMS providers, and analytics tools.
• Partners: If you are an influencer, necessary booking/drop-off data is shared with the relevant partner (venue, club, or business) for confirmation.
• Legal & Compliance: If required by law, regulation, or to enforce our Terms of Service.

4. Cookies and Tracking

We use cookies, caching, and analytics to:

• Keep you logged in securely.
• Improve page speed (Redis, WP Rocket, Cloudflare).
• Measure site usage and improve features.

You may control cookie preferences in your browser, but disabling cookies may limit site functionality.

5. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption for all traffic.
• Security firewalls and monitoring (Wordfence, CSF/LFD, ModSecurity, CleanTalk).
• Regular server monitoring and malware scanning (Monarx, ClamAV).

No system is 100% secure, but we take all reasonable precautions.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. Certain financial and transaction records are retained for legal/tax compliance.

7. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request data portability.
• File a complaint with a supervisory authority.

To exercise these rights, contact us at support@bigtraffic.com.

8. International Users

Our platform is hosted in the United States. If you access from outside the U.S., your data may be transferred and stored here.

9. Children’s Privacy

BigTraffic is not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

BigTraffic Privacy Team
📧 support@bigtraffic.com
📍4300 W Tropicana Ave, Las Vegas, NV 89103